I. General Information

The privacy of your personal data is one of the main concerns of HRISTART S.R.L., headquartered in Galați, Galați County, 441 Traian Street, Room 1, acting as data controller.

This document is intended to inform you about the processing of your personal data in the context of using the hristart.ro website.

II. Categories of Personal Data Processed

2.1. If you are a customer of the website, hristart.ro will process your personal data, such as first and last name, phone number, email address, billing address, delivery address, data on how you use the website (for example, your behavior, preferences, or habits on hristart.ro), as well as any other categories of data that you provide directly in the context of placing an order through the website or in any other way resulting from your use of the website.

2.2. If you are a visitor of the website, hristart.ro will process the personal data that you provide directly in the context of using the website, such as the data you provide in the contact, questions, or complaints section, to the extent that you contact us in this way.

III. Purposes and Legal Grounds for Processing

3.1. If you are a customer of the website

hristart.ro processes your personal data as follows:

3.1.1. For carrying out the contractual relationship between you and HRISTART S.R.L., namely for taking, validating, shipping, and invoicing the order placed on the website, informing you about the status of your order, and organizing the return of ordered products.

Legal basis: The processing of your data for this purpose is necessary for the performance of the contract. Refusal to provide the data may make it impossible to carry out the contractual relationship between you and HRISTART S.R.L.

3.1.2. For fulfilling the legal obligations incumbent on HRISTART S.R.L. in the context of the services provided through the website, including tax and archiving obligations.

Legal basis: The processing of your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. Refusal to provide the data may make it impossible for HRISTART S.R.L. to comply with its legal obligations and, consequently, to provide you with services through the website.

3.1.3. For marketing activities, namely for sending commercial communications about the products and services offered by hristart.ro through remote communication means (email).

Legal basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email containing commercial communications. Providing your data for this purpose is voluntary. Refusing to give consent to the processing of your data for this purpose will have no negative consequences for you.

3.1.4. For carrying out various analyses and reports on how the website works and creating consumer preference profiles, mainly in order to improve the experience offered on the website.

Legal basis: The processing of your data for this purpose is based on the legitimate interest of HRISTART S.R.L. to continuously improve the customer experience on the website. Providing your data for this purpose is voluntary. Refusal to provide the data for this purpose will have no negative consequences for you.

3.2. If you are a visitor of the website

hristart.ro processes your personal data as follows:

3.2.1. For marketing activities, namely for sending commercial communications about the products and services offered by hristart.ro through remote communication means (email).

Legal basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. You can give your consent to the processing of your data for this purpose by filling in and ticking the corresponding box in the newsletter subscription form available on the website. To unsubscribe from receiving such commercial communications, you can use the option at the end of each email containing commercial communications. Providing your data for this purpose is voluntary. Refusing to give consent to the processing of your data for this purpose will have no negative consequences for you.

3.2.2. For resolving complaints and claims, as well as for monitoring traffic and improving your experience on the website.

Legal basis: The processing of your data for this purpose is based on the legitimate interest of HRISTART S.R.L. to ensure the proper functioning of the website and to continuously improve the experience of website visitors, including by addressing various comments, questions, or complaints. Providing your data for this purpose is voluntary. Refusal to provide the data for this purpose will have no negative consequences for you.

IV. How Long We Process Your Data

4.1. As a rule, HRISTART S.R.L. will process your personal data for as long as necessary to achieve the processing purposes mentioned above.

4.2. If you are a customer, we will process your data for the entire duration of the contractual relationship and afterwards in accordance with the legal obligations incumbent on HRISTART S.R.L.

4.3. If you no longer want your personal data to be processed or if you want your data deleted, you can exercise the rights detailed in section VII below. If you request the deletion of your account but there is at least one active order on that account, the account deletion request can only be registered after the products have been delivered and the last active order has been completed.

4.4. If you withdraw your consent to the processing of your data for marketing purposes, HRISTART S.R.L. will stop processing your personal data for this purpose, without affecting the processing carried out by HRISTART S.R.L. on the basis of the consent you gave before its withdrawal.

V. Disclosure of Personal Data

5.1. To fulfill the processing purposes, HRISTART S.R.L. may disclose your data to partners, to third parties or entities that support HRISTART S.R.L. in carrying out its activity through the website (for example, courier companies), or to central or local public authorities, in the following cases, listed by way of example:

1. for administering the website;
2. in situations where such disclosure would be necessary for awarding prizes or other benefits to data subjects, obtained as a result of their participation in various promotional campaigns organized by HRISTART S.R.L. through the website;
3. for maintaining, personalizing, and improving the website and the services provided through it;
4. for performing data analysis, testing and research, monitoring usage and activity trends, and developing security and user authentication features;
5. for sending marketing communications, under the conditions and within the limits provided by law;
6. when the disclosure of personal data is required by law.

VI. Data Transfer

6.1. HRISTART S.R.L. will not transfer your personal data to recipients outside the European Union. Should it become necessary to transfer your data to recipients outside the European Union, HRISTART S.R.L. will implement appropriate safeguards in accordance with the applicable data protection regulations, including by concluding standard contractual clauses.

VII. Your Rights

7.1. Under applicable law, you have the following rights regarding your personal data:

7.1.1. Right of access: you have the right to request information about the processing of your personal data.

7.1.2. Right to rectification: you have the right to request the correction of inaccurate or incomplete personal data.

7.1.3. Right to erasure (right to be forgotten): under certain conditions, you have the right to request the deletion of your personal data.

7.1.4. Right to restriction of processing: you may request the restriction of the processing of your data in certain situations.

7.1.5. Right to data portability: you have the right to request the transfer of your personal data to another controller, under certain conditions.

7.1.6. Right to object: you may object to the processing of your personal data in certain situations, including for marketing purposes.

7.1.7. Right to lodge a complaint: you have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing if you consider that the processing of your personal data violates applicable law.

VIII. Security Measures

8.1. HRISTART S.R.L. undertakes to protect your personal data by implementing appropriate technical and organizational measures, in accordance with applicable legal standards, to prevent unauthorized access to, destruction, loss, alteration, or disclosure of such data.

IX. Changes to the Privacy Policy

9.1. HRISTART S.R.L. reserves the right to amend this Privacy Policy whenever necessary. Any changes will be brought to your attention by publication on the website. We encourage you to review this Policy periodically to stay informed of any changes.

X. Contact

10.1. For any questions, requests, or complaints regarding this Privacy Policy, please contact us using the following contact details:

Email: hristudoranca@gmail.com
Address: HRISTART S.R.L., Galați, Galați County, 441 Traian Street, Room 1